Federal Government

The mantra of “better for less” is driving transformational change across government to respond to the budget challenges faced.

These challenges include providing services with increased efficiency and effectiveness, coping with the impact of an aging population in areas such as healthcare and other social services while adapting to the sweeping changes in citizen behavior driven by the digital age.  All this must be done whilst maintaining service levels – benefits must be paid, roads kept open and taxes collected to name but a few.

New approaches need to be embraced to implement the transformational change, including:

• Shared services across areas need to be leveraged, potentially involving private sector partners
• Increased use of citizen self-service to improve transaction and service efficiency
• Utilizing collaboration tools to improve engagement both with citizens and government employees

Aligned is experienced in identifying opportunities for improved efficiencies and the delivery of transformational change based on its experience of working across the public and private sector, ensuring that both the rational and emotional elements of change are considered and implemented.

To find out more about our capabilities around change management in government, please contact directly to speak to one of our sector specialists.